Returns & Exchanges
We want you to love your Afends threads, but if something isn't right, we offer easy returns within 30 days of purchase for all full-priced items. Our commitment to sustainability means we aim for a seamless, low-impact return process to keep our community and the planet happy.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Choose Your Option
Select whether you would like an exchange for a different size, a store credit with a bonus value, or a refund to your original payment method.
Pack and Label
Securely pack your items in their original compostable packaging and attach the prepaid shipping label generated by our portal.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking number handy as we process your request within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing